As consumers of every generation are increasingly bombarded with digital communications, it remains incredibly necessary that brands embrace the power of human interactions.
RingPartner analyzed hundreds of thousands of calls every month to understand how today's buyers want to engage with brands over the phone. As a result, they discerned how various industries fared during 2016 and beyond.
What you'll learn:
- How consumers are connecting with brands through inbound calls
- How call duration and conversions are affected based on seasonality
- The industries that are most effective at converting prospects into customers over the phone