Report: Demand for Interaction 2020

RingPartner analyzes millions of yearly consumer calls which provide them with unique insights into both consumer and business behavior. In this study, RingPartner analyzed big data on the least and most popular times of the year that consumers connect with important service providers and vice versa; ranging from home improvements and insurance to legal help.

What You’ll Learn:

  • Industries who saw increases in call volume and duration, and some insight it what it all may mean

  • Consumer insights based on yearly trends and quarterly statistics

  • Consistencies within industries and top performers when it comes to calls

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